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‼️ANNOUNCEMENT‼️ We have ascertained a manufacturing defect from BMW.
A customer of ours with a new BMW 120I F21 series/B48 engine contacted us citing issues with his brakes.
Immediately upon inspection from our senior technician the issue described was evident.
We started tracing the issue by first checking all of the vacuum lines - No issues found.
Our customer later informed us he recently had to top up the oil in his car by more than one litre.
With this in mind, we pulled out the main vacuum line and oil started pouring out from within.
We found all of the engine oil was pushed into brake booster through the vacuum lines.
THE FINAL RESULT OF OUR DIAGNOSIS: 📌On the BMW B48 Engine The vacuum pump is installed on the crankshaft in the back of the engine where the gearbox is situated. 📌The vacuum pump appeared internally damaged. 📌The oil from the sump was making way through the vacuum system, resulting in failure to the braking system. 📌Fine filings were found within the engine. ✒️Our verdict= Design defect.
BMW initially defended their position, citing it was not a warranty issue.
On our advice and report our customer informed us he has had a successful outcome with BMW admitting it is a design defect = New Engine & Turbo plus braking system installed by BMW, saving our customer over £20,000. 🥳
Drive safe,
FTP Family.
A customer of ours with a new BMW 120I F21 series/B48 engine contacted us citing issues with his brakes.
Immediately upon inspection from our senior technician the issue described was evident.
We started tracing the issue by first checking all of the vacuum lines - No issues found.
Our customer later informed us he recently had to top up the oil in his car by more than one litre.
With this in mind, we pulled out the main vacuum line and oil started pouring out from within.
We found all of the engine oil was pushed into brake booster through the vacuum lines.
THE FINAL RESULT OF OUR DIAGNOSIS: 📌On the BMW B48 Engine The vacuum pump is installed on the crankshaft in the back of the engine where the gearbox is situated. 📌The vacuum pump appeared internally damaged. 📌The oil from the sump was making way through the vacuum system, resulting in failure to the braking system. 📌Fine filings were found within the engine. ✒️Our verdict= Design defect.
BMW initially defended their position, citing it was not a warranty issue.
On our advice and report our customer informed us he has had a successful outcome with BMW admitting it is a design defect = New Engine & Turbo plus braking system installed by BMW, saving our customer over £20,000. 🥳
Drive safe,
FTP Family.
